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FAQ

General Questions
Donation/Fundraising Questions
Race Day Questions
Other

What are the 2015 deadlines?
Please visit the Timeline page for details on deadlines.
One of the most important deadlines: September 20th - Pre-Registration closes!

How much does registration cost?
Pre-Registration Fees – through 9/18/2015:
$40 Walker – online registration
$45 Walker – offline registration
$50 5K or 10K Runner – online registration
$55 5K or 10K Runner – offline registration
Note: An additional $5 charge will be added for those who choose to have their participant packet mailed prior to the race.

Race Day Registration Fee – 9/26/15:
$60 Walkers, 5K and 10K Runners

Discount code: use code 30YEARSOFACTION for $10 off your registration!

Is there a fundraising minimum to participate?
AIDS Run & Walk Chicago does not require walkers or runners to raise a minimum amount of money. However, we strongly encourage everyone to set a fundraising goal and strive to achieve it. Participants who do fundraise are eligible for several great Incentive Prizes and other perks! Learn the impact of your fundraising.

I am a returning participant and cannot remember my login information from last year. What should I do?
Click "LOG IN" on the homepage. Then, you'll have the option to have your username and password sent to you. The system will automatically send this information to the email you used to register last year. If you have further trouble, please feel free to give us a call at 312-334-0946.

I registered to the wrong team. Can I change that?
To change the team you are registered to, please email runwalk@aidschicago.org. So that we may resolve the issue as efficiently as possible, please include the following information: your first and last name, your birthday, the team you would like to join.

If I paid the mailing fee with my registration, when will I receive my packet in the mail? What if I don’t receive it?
Racer packets will be mailed September 8. Please allow 5-7 business days for delivery via USPS. If you have not received your packet by Race Day, please visit the Registration Tent on Saturday, September 26 at Soldier Field. Please bring your photo ID and registration confirmation receipt. We will get you all set to race!

What race did I sign up for?
If you are unsure of which race you've signed up for, please email runwalk@aidschicago.org. Include your first and last name and birthday in your email.

I’d like to change some of the information on my registration. What should I do?
No problem! To edit your profile, please email runwalk@aidschicago.org. So that we may help you as efficiently as possible, please include the following information in your email: your first and last name, your birthday and the changes you wish to make.

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Donation/Fundraising Questions

To whom may check donations be made out?
Checks & money orders can be made out to: AIDS Foundation of Chicago.

Where should I mail check donations?
Please mail donations to:  AIDS Run & Walk Chicago
c/o AIDS Foundation of Chicago
200 West Jackson Blvd, Suite 2100
Chicago, IL 60606

I made a donation online but it is not showing up on the participant’s fundraising page. Am I missing a step?
Please allow 1-3 business days for online donations to appear on the website.

I made a donation offline, but it is not showing up on the participant’s fundraising page. Am I missing a step?
Please allow 3-5 business days for offline donations to appear on the website. Processing time may take up to 5 business days during September.

Please also note: Any multiples of cash donations (paper money) less than $100 submitted collectively will be noted on the participant’s fundraising page as one total cash sum. No coins accepted.

I think there are donations missing from my online fundraising page. What should I do?
If you believe that there is an error on your fundraising page, please email runwalk@aidschicago.org. So that we may resolve the issue as efficiently as possible, please include the following information in your email: your first and last name, your team name (if applicable), the first and last name of the donor, the amount of the donation, the method of payment of the donation, last four digits of the credit card (if applicable), and date the donation was made.

What is a Matching Gift Program?
Matching Gift programs are established by many companies with the intention of supporting nonprofit organizations. These companies agree to match the donations made by their employees. More information about your company in particular can be obtained from your human resources representative – please feel free to initiate these conversations.

Are there other ways to support the AIDS Run & Walk Chicago?
Thank you for your interest! We appreciate your support – there are many opportunities for further involvement including corporate sponsorship, in-kind donations and volunteering.

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Race Day Questions

Will there be a safe area where I can keep my personal belongings during the race?
The AIDS Run & Walk Chicago will host a complimentary Gear Check throughout the morning of the race. Please see the Race Day section of the site for the location of Gear Check.

How long is the race course?
The walker and 5K runner course are both 5 kilometers (3.1 miles). The 10K runner course is 10 kilometers (6.2 miles). Check out the Event Day page for more information.

Where will the race course lead participants?
Race maps here.

Where should I meet my team?
Please coordinate team meeting areas directly with your Team Captain and team members. Teams who fill out the Team Supplies Form by the September 9th deadline will have designated areas.

Where should I park?
We recommend the Waldron Parking Garage, 600 E Waldron Dr, Chicago, IL 60616. It is the closest facility to the event. Reserve and purchase your parking in advance by clicking here.

We have also partnered with Parking Panda, to allow visitors to purchase guaranteed parking near the AIDS Run & Walk Chicago. View real-time availability and pricing at many locations within easy walking distance to Soldier Field.

Once purchased, parking is 100% guaranteed even if the location otherwise fills up. Simply present your purchase confirmation at the selected location, and this serves as your payment with no additional payments or fees ever. Parking availability is very limited, so it is strongly recommended that you purchase your parking for the event in advance.

***Exclusive Partner Offer: Use code AIDSRUNCHICAGO at checkout for 15% off your first reservation***

Reserve Aids Run & Walk Chicago Now

Can I run/walk with my dog?
Dog owners are welcome to bring your furry friends.

Can I bring my children to the event?
Yes! Children 12 years old and under are free to participate in the walk only (with the exception of runners with strollers). However, if you would like a T-Shirt for your child, you will need to register them for the event. Regular registration fees apply.

What is a COLORband?
Every participant can self select a complimentary COLORband (seamless headband) on race day. Show us why you run or walk!

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Other

I know people who would like to participate but cannot afford the registration fee. What can you do for my group?
The best way for your group to get involved on Race Day will be volunteering. We have a variety of opportunities where your group can work together, be it in the festival area or along the course. When financial resources are limited, this is a great way to support the success of the event.

I registered for the race but due to scheduling conflicts will no longer be able to attend. Can I still receive my T-shirt?
We’re sorry you can’t make it! We’d be happy to send your T-shirt – please just email runwalk@aidschicago.org. So that we may help you as efficiently as possible, please include the following information in your email: your first and last name, your birthday and the address to which you’d like your package sent. (Please note, we do not offer refunds for registration fees.)

My company is interested in forming a team. Is there anyone from AIDS Run & Walk Chicago who can come to my office to encourage employees to sign up?
We’d be happy to come visit your office to tell your employees all about AIDS Run & Walk Chicago! Please email Taylor at tlevy@aidschicago.org to indicate your interest and learn more.

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AIDS FOUNDATION OF CHICAGO
200 WEST JACKSON BLVD. | SUITE 2100
CHICAGO, IL 60606

CONTACT

312-334-0946 - Run & Walk Hotline
312-922-2322 - AIDS Foundation Main Line
runwalk@aidschicago.org
volunteer@aidschicago.org

GET TESTED

Information on when and where you can
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